Reference

How sports411 Handles Your Personal Information

This privacy policy explains what personal data sports411 collects when you open an account, make a deposit through PayPal, Venmo, or Play+, and use our casino lobby or sportsbook — and exactly how we protect it.

Account data protectedPayPal & Venmo privacy coveredYour rights, clearly statedContact us to request changesState-law eligibility noted
sports411 How sports411 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, Security and Retention

We apply industry-standard SSL encryption across every account session, whether you are browsing Prime Time Blackjack on a desktop or checking your Play+ wallet balance on a mobile browser. Cookie consent is presented at your first visit and you can update those preferences at any time through the cookie settings link in our footer.

SSL Encryption on Every Session

All data in transit — including account login, payment confirmation and game history — moves under SSL encryption. Your session on mobile or desktop follows the same security standard.

Cookie Controls You Actually Use

We separate strictly necessary cookies from analytics and preference cookies. You can withdraw consent for non-essential cookies at any time via the footer link without losing account access.

Retention Schedule and Deletion

Account data is retained only as long as your account is active or as required by applicable state law. When an account is closed, we follow a defined deletion schedule and confirm completion on request.

Who Sees Your Data Internally

Access to personal data inside sports411 is role-restricted. Only staff with a verified operational need — such as identity verification or payment dispute handling — can view account-level personal data.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Email Privacy Team Send a written data request or deletion inquiry to our privacy address. We respond to verified account holders and aim to confirm receipt within two business days.
Live Chat — Account Help Start a live chat session from your account dashboard to ask about what data we hold. Our support team can flag your request and route it to the privacy team directly.
In-Account Settings Some data preferences — like marketing emails — are managed straight from your account settings page. Log in, go to Profile, then Communication Preferences to update your choices.

Common Questions About Your Privacy at sports411

These are the data and privacy questions we hear most often. If yours is not covered here, reach out through live chat or our privacy email and we will respond to verified account holders directly.

We collect your name, email, date of birth, state of residence, and a government-issued ID for identity verification. Payment credentials stay with PayPal, Venmo, or Play+ — we receive confirmation tokens only.

No. We do not sell your personal data to any third party, and we do not use it to serve advertising on external platforms. Data is used only to operate your account and meet legal obligations.

Email our privacy team or start a live chat from your account dashboard. Once we verify your identity, we will compile and send your data record within the timeframe required by applicable state law.

Yes. Submit a deletion request by email or live chat. We will process it according to our retention schedule and confirm when the deletion is complete, subject to any legal hold requirements.

We use strictly necessary cookies to keep your session secure and optional analytics cookies to improve the platform. You can withdraw consent for non-essential cookies anytime via the footer cookie-settings link.

No full payment credentials are stored on our servers. When you deposit via PayPal or Venmo, those providers handle authentication and return a tokenized confirmation to us — your login details stay with the payment provider.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.