Reference

Terms and Conditions That Govern Your sports411 Account

These terms set out the rules that apply when you open and use a sports411 account, including how deposits and withdrawals work, what we each agree to, and where access is permitted under state law.

Account eligibility by statePayPal, Venmo & Play+ payment termsWithdrawal and verification rulesAccount security obligationsHow to contact us about these terms
sports411 Terms and Conditions That Govern Your sports411 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms isn't clear, or you want to formally dispute a clause as it applies to your account, there are three ways to get in touch. Our support team can field most questions about account rules, payment conditions, and eligibility directly. For written records of a dispute or a formal request, email is the right channel. Live chat works well for quick clarifications about what a specific section means for your account right now.

Live Chat Reach our team through the chat widget in your account dashboard for fast answers on any terms or account-access question you have.
Email Support Send a written question or formal dispute to our support address. We respond in the order received and keep a record of all terms-related correspondence.
Account Help Center Your account settings panel includes a Help section where common terms questions are answered with specific references to the relevant policy language.
HOW WE MANAGE THIS

Account Security, Data and Your Rights Under These Terms

We handle your account data in line with our privacy policy, which runs alongside these terms. Security on your account starts with you: you're responsible for keeping your login credentials private, and any activity under your credentials is treated as authorized unless you report a problem immediately. Players in Newark who notice unauthorized access can use live chat to flag it and we act quickly to lock the account while we investigate. If you want to request a copy of the data we hold, update personal information, or ask a question about retention periods, the account settings panel is where that process starts.

Data Handling

We collect only what's needed to run your account and process payments. Your PayPal, Venmo, and Play+ transaction data is stored securely and never sold to third parties.

Account Security

You own the obligation to keep your password secure. Report any suspected unauthorized login immediately via live chat so we can freeze access and begin a review.

Retention and Deletion

We retain account and transaction records for the period required by applicable state regulations. Once that period expires, data is deleted or anonymized per our privacy policy.

Requesting Changes

Submit a data-update or deletion request through your account settings or by emailing support. We confirm receipt and complete verified requests within the timeframe state law requires.

Answers to Common Questions About These Terms

These are the questions we hear most when someone reads through the terms for the first time. If yours isn't here, live chat or email support can pull up the specific section that applies to your account.

No. Access and specific account conditions vary by state law. Where a rule differs for your state, that state-specific condition applies. Check eligibility for your state before opening an account.

Any balance in your account wallet at the time of closure is returned to the originating payment method — PayPal, Venmo, or your Play+ card — after identity verification is completed.

No. The payment method must be registered in your own name. Using a third-party PayPal, Venmo, or Play+ card is a breach of these terms and may result in account suspension.

We send an email to the address on your account before any material change takes effect. The updated version is also posted on this page with the effective date clearly shown at the top.

Withdraw your available balance and submit an account-closure request before the effective date of the change. Continued use after that date means you've accepted the revised terms.

Retention periods are set by applicable state regulations. Once the required period ends, records are deleted or anonymized. You can request details about your specific data via account settings.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.